DS04.01 IT Continuity Framework Develop a framework for IT continuity to support enterprisewide business continuity management using a consistent process. The objective of the framework should be to assist in determining the required resilience of the infrastructure and to drive the development of disaster recovery and
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DS04.02 IT Continuity Plans Develop IT continuity plans based on the framework and designed to reduce the impact of a major disruption on key business functions and processes. The plans should be based on risk understanding of potential business impacts and address requirements for resilience, alternative
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DS04.03 Critical IT Resources Focus attention on items specified as most critical in the IT continuity plan to build in resilience and establish priorities in recovery situations. Avoid the distraction of recovering less-critical items and ensure response and recovery in line with prioritised business needs, while
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DS04.04 Maintenance of the IT Continuity Plan Encourage IT management to define and execute change control procedures to ensure that the IT continuity plan is kept up to date and continually reflects actual business requirements. Communicate changes in procedures and responsibilities clearly and in a timely manner. DS04.05 Testing of the IT Continuity Plan Test the IT continuity plan on a regular basis to ensure that IT systems can be effectively recovered, shortcomings are addressed and the plan remains relevant. This requires careful preparation, documentation, reporting of test results and, according to the results, implementation of
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DS04.06 IT Continuity Plan Training Provide all concerned parties with regular training sessions regarding the procedures and their roles and responsibilities in case of an incident or disaster. Verify and enhance training according to the results of the contingency tests. DS04.07 Distribution of the IT Continuity Plan Determine that a defined and managed distribution strategy exists to ensure that plans are properly and securely distributed and available to appropriately authorised interested parties when and where needed. Attention should be paid to making the plans accessible under all disaster scenarios. DS04.08 IT Services Recovery and Resumption Plan the actions to be taken for the period when IT is recovering and resuming services. This may include activation of backup sites, initiation of alternative processing, customer and stakeholder communication, and resumption procedures. Ensure that the business understands IT recovery times
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DS04.09 Offsite Backup Storage Store offsite all critical backup media, documentation and other IT resources necessary for IT recovery and business continuity plans. Determine the content of backup storage in collaboration between business process owners and IT personnel. Management of the offsite storage facility should respond
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DS04.10 Post-resumption Review Determine whether IT management has established procedures for assessing the adequacy of the plan in regard to the successful resumption of the IT function after a disaster, and update the plan accordingly. |